Documentary

Inside John Lewis

In a television first BBC Two goes behind the scenes of John Lewis – one of Britain's biggest and best known department stores – as it tackles the worst recession for 80 years in Inside John Lewis.

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Created By

Status

Ended

Original Name

Inside John Lewis

First Air Date

March 10, 2010

Last Air Date

March 24, 2010

Seasons

1

Episodes

3

Language

English

Production Companies

Networks

BBC Two

S01E03

Episode 3

Programme three looks to the future. John Lewis is expanding its fashion offering online and we learn what their customers are expecting from a brave new world of 21st-century shopping. The big question facing John Lewis is whether they can embrace this online world without compromising on what it considers to be the business's Holy Grail - personal and specialist service.

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